Job ID: 916 | Operations Officer

The Position:

The position, reporting to the Aerodrome Operations Manager, has the responsibility of developing, implementing and monitoring systems and procedures to ensure the safety and efficiency of passenger traffic and aircraft movements at the Tinson Pen and Ken Jones Aerodromes.  Additionally, he/she oversees the operation of all activities on the airside and within the passenger terminal building and ensures that all procedures comply with both the local and international aviation standards and recommended best practices. The incumbent position has greatest impact on users/customers perception, cost control and at all times ensuring operational synergy.


The Operations Officer will:

  • Implement airport operations, safety and security procedures and practices
  • Plan and organize initial and recurrent training of staff
  • Ensure the control of access to restricted areas
  • Respond to queries and complaints from airport tenants in relation to physical plant
  • Monitor breaches of published airside regulations and apply penalties.
  • Co-coordinate emergency airside/airport response in accordance with established procedures.
  • Inspect and report on airport facilities to identify present and potential problems and determining a course of action.
  • Ensure airport worker security awareness training on a recurrent basis
  • Initiate and assist in the investigation of breaches of airport security procedures
  • Troubleshoot operational, safety and security problems/concerns and taking preventative action.
  • Conduct regular inspections of aerodrome to ensure facility meets ICAO standards.


Required Competencies:

As a member of the operations management team, the incumbent is required to demonstrate the following competencies: knowledge of airport management and operations, knowledge of airport services and facilitation, strong interpersonal skills, report writing, time management and problem-solving skills.


Qualifications and Experience

The incumbent should ideally have approximately five (5) years’ practice experience spanning: all aspects of airport operations, general management, human relations, and communications. The experience should preferably come from a combination of industries such as: international transport, airport, engineering and commercial services.

  • A Bachelor’s Degree Management Studies or an equivalent
  • Supervisory Management Training
  • Training in airport security/safety and operations.
  • Training in airport services and facilitation


All Applications accompanied with Resumés should be submitted no later than Wednesday November 18, 2020 to:

Human Resource Manager
Airports Authority of Jamaica
Norman Manley International Airport

Please note that only shortlisted applicants will be contacted.